Effective Date: 10-01-2023

This Refund Policy ("Policy") outlines the guidelines and procedures for requesting refunds for products or services purchased from Coffee Rescue ("we," "us," or "our"). By making a purchase with Coffee Rescue, you agree to adhere to this Policy.

**1. Returns and Refunds**

1.1 We aim to provide high-quality products and services. If you are not satisfied with your purchase, you may be eligible for a return and refund under the conditions outlined in this Policy.

**2. Eligibility for Refunds**

2.1 Refunds are typically offered in the following circumstances:
- The product is damaged or defective upon arrival.
- The wrong item was shipped.
- The product does not match the description provided on our website.
- The product was not delivered within the specified timeframe.

**3. How to Request a Refund**

3.1 To request a refund, please follow these steps:
- Contact our customer support team at [customer support email] within [number of days] days of receiving the product.
- Provide your order number, a description of the issue, and any relevant photos if applicable.

**4. Refund Process**

4.1 Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.

4.2 If your refund is approved, we will initiate a refund to your original payment method. The time it takes for the refund to be processed may vary depending on your payment provider.

**5. Exclusions**

5.1 Refunds will not be provided in the following circumstances:
- Change of mind or preference after the purchase.
- Consumable products that have been opened or used.
- Products damaged due to misuse, mishandling, or neglect.

**6. Shipping Costs**

6.1 If a refund is approved for a product that requires return shipping, we will provide instructions for returning the item. The cost of return shipping may be deducted from the refund amount.

**7. Changes to Policy**

7.1 We reserve the right to modify, update, or replace this Refund Policy at any time without prior notice. The updated Policy will be posted on our website.

**8. Contact Us**

If you have any questions or concerns about this Refund Policy, please contact us:
- Coffee Rescue
- Address: 8127 Portage Rd. Portage, Michigan 49002
- Phone: 269-598-9449
- Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

By making a purchase with Coffee Rescue, you acknowledge that you have read, understood, and agreed to this Refund Policy.