Coffee Rescue

Marketing Policy

Marketing Policy

Effective Date: 10-01-2023

This Marketing Policy ("Policy") outlines the guidelines and principles for marketing activities carried out by Coffee Rescue ("we," "us," or "our"). By engaging in marketing activities with Coffee Rescue, you agree to adhere to this Policy.

**1. Purpose**

1.1 The purpose of this Policy is to ensure that all marketing activities undertaken by Coffee Rescue are ethical, transparent, and aligned with our brand values.

**2. Compliance with Laws and Regulations**

2.1 All marketing activities conducted by Coffee Rescue must comply with applicable laws and regulations, including but not limited to advertising standards, consumer protection laws, and data privacy regulations.

**3. Truthfulness and Accuracy**

3.1 All marketing materials, including advertisements, promotions, and communications, must be truthful and accurate. We will not engage in false or misleading statements that could misrepresent our products or services.

**4. Transparency and Disclosure**

4.1 We are committed to transparency in our marketing practices. Any sponsored content, paid partnerships, or affiliate relationships must be clearly disclosed to our audience.

**5. Privacy and Data Protection**

5.1 In any marketing activities that involve the collection and use of personal data, we will comply with relevant data protection laws. We will obtain necessary consents and provide clear information about data usage.

**6. Respect for Consumer Rights**

6.1 We respect the rights of consumers to opt-out of marketing communications. We will provide clear and accessible opt-out mechanisms for recipients of our marketing materials.

**7. Brand Representation**

7.1 All marketing materials should represent the Coffee Rescue brand consistently and positively. We will maintain the integrity of our brand identity and avoid any representations that could damage our brand reputation.

**8. Social Media and Online Engagement**

8.1 We will engage in respectful and constructive interactions on social media platforms. Negative or inappropriate comments will be addressed professionally and courteously.

8.2 Our social media activities will reflect our brand values and contribute positively to the online community.

**9. Customer Feedback**

9.1 Feedback from customers, whether positive or negative, will be addressed promptly and professionally. We value customer input and strive to continuously improve our products and services.

**10. Changes to Policy**

10.1 We reserve the right to modify, update, or replace this Marketing Policy at any time without prior notice. The updated Policy will be posted on our website.

**11. Contact Us**

If you have any questions or concerns about this Marketing Policy, please contact us:
- Coffee Rescue
- Address: 8127 Portage Rd. Portage, Michigan 49002
- Phone: 269-598-9449
- Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

By engaging in marketing activities with Coffee Rescue, you acknowledge that you have read, understood, and agreed to this Marketing Policy.

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For the past 10 years, Coffee Rescue has served high-quality coffee and pastries to our customers in our coffee food truck. In 2012, we started our journey as the second food truck in Kalamazoo, and have now grown into a brick-and-mortar coffee shop and coffee catering business in Portage, MI. 

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